Logging has stopped

[zedman]

I am logging temperature; in fact have have two widgets, the temperature display, and the temperature graph. All was working great.

Two days ago I had a power outage. When power returned the temperature display returned immediately, but the logging did not; and has not returned since.

How can i resolve this issue - how can i restart the logging without having to blow away my current log and start again?

I have tried power cycling the module - even unplugging everything, and re-plugging everything, but to no avail - the temperature display returns, but not the log.

ADDITIONAL: i have two temperature probes - the display and logging on probe ONE is fine, and both display and logging returned as normal after the power outage (you can see the power outage in the first probes graph). But the graph/log for probe TWO has not restarted, although the temperature display has.

[jason]

Your data is still being logged.  I can see all the data in the database.  I think a recent change to our javascript is causing an issue with Internet Explore and stopping the widget from loading.  Give it a try in Firefox or Chrome if you have either handy.  Meanwhile, we'll try to figure out the IE issue. 

[zedman]

I have checked both in internet explorer and firefox. Still the same issue. One graph shows continued logging, and second stops.

Also i downloaded the .csv file, and it clearly shows temperature data stopped being logged at 11/01/2010 20:33 (Australian Summer Eastern Standard Time - GMT+11).

From that time onwards the .csv shows a timestamp, but no temperatures.

The things that is odd is that the temperature display is working fine for that same probe, so it's not like the probe has died ! just the logging.

[jason]

zedman,

Go to the configuration page for your module.  Check the channel settings for the channels that are pushing the updates for your data log.  The "auto message period" needs to be set to something between 300 and 600 seconds.  My guess is one channel is set to zero and the module is not pushing data to the server.

[zedman]

Perfect. That was the problem. Thanks very much Jason, it's now working again.

Do you know why that setting would have changed when the power went out?

Should i be worried that every time the module loses power that settings will randomly change?

[jason]

These settings shouldn't ever change on there own.  I'm not sure what happened in your case.  Maybe a power spike or a network failure along the way somewhere?  I've seen strange things happen when a piece of networking equipment becomes unhappy.  Hopefully it was an isolated occurrence.